Do you accept returns?
Yes, of course we accept returns for any reason.
How do I know if my item is eligible for a return?
As long as your item is unused and you contact us within 30 days of receiving your item we will accept a return.
How do I contact you for a return?
Just send us an email at firstname.lastname@example.org or send a message from the feedback page on our website.
What is the return process?
- You notify us by email letting us know you would like to return an item.
- We will email you back with our return shipping address.
- You ship your item back to us.
- As long as your item is unused you will be issued a full refund within 24 hours of us receiving your item.
- Once a refund is issued you will receive a notification to the email or phone number provided.
Other important information
- Refunds are issued within 24 hours of us receiving your returned items. Please keep in mind that it may take your bank 3-7 business days to process the payment back to you.
- Buyers are responsible for all return postage fees charged by the postal service of their choice.
- Return address is located in the Russia.
- Items do not need to be returned in the original package but do need to be unused.
This policy was last modified on 08.02.2019